All Systems Operational

About This Site

Welcome to your source for real-time information about Actionstep's Practice Management infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, this is where it will be posted. Scroll down past the graphs to view scheduled maintenance and incidents.

Uptime over the past 90 days. View historical uptime.
Login / Launchpad Operational
90 days ago
99.99 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
USA (West) Operational
90 days ago
100.0 % uptime
Today
USA (East) Operational
90 days ago
100.0 % uptime
Today
United Kingdom, Middle East, Africa, and Europe Operational
90 days ago
99.99 % uptime
Today
New Zealand, Australia, and South Pacific Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Practice Management Outage AP-Southeast 2
Resolved - This issue has now been fixed, and our Engineering team has confirmed that the Actionstep Practice Management platform is now stable and fully operational again.
Aug 28, 16:18 NZST
Monitoring - A fix has been implemented, and we are continuing to monitor system performance to ensure stability. We'll update this page once we're confident the issue is fully resolved.
Aug 28, 15:54 NZST
Identified - We are aware that our servers have encountered an issue again and some users may be experiencing disruption. Our team is working to restore full functionality and we will provide updates as more information becomes available.

We apologise for the inconvenience this is causing.
Aug 28, 13:09 NZST
Monitoring - A fix has been implemented, and we are continuing to monitor system performance to ensure stability. We'll update this page once we're confident the issue is fully resolved.
Aug 28, 13:06 NZST
Investigating - We are aware that some users are experiencing 500 errors across various parts of the system. This issue is affecting a subset of customers on a single server. Our Engineering team is actively investigating and we will provide an update as soon as we have more information.
Aug 28, 12:17 NZST
Practice Management Outage - Ap Southeast 2
Resolved - The issues affecting the Actionstep Practice Management platform have now been resolved. Engineering team confirmed that the services are now fully functional.

We apologise for any inconvenience this may have caused.
Aug 28, 11:45 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 11:37 NZST
Investigating - We are writing to inform you that our team is aware of an outage affecting the Actionstep Practice Management system that began on 28/08/2026 11:10 am NZT.

This issue is limited to a single server affecting a portion of our customers. Users running into 500 errors on different parts of the system.

Our team Engineering team are already investigating this as the top priority and will work to restore the system to full functionality urgently.

We will communicate with you regularly regarding the progress of this work to ensure you are back online as soon as possible.

In the meantime, our support team is available by way of ticket submission to https://support.actionstep.com if you require assistance.
Aug 28, 11:30 NZST

Aug 27, 2026

Server Outage - (AP-Southeast-2) - Users Unable to Login - August 27, 2026
Resolved - The issues affecting the Actionstep Practice Management platform have now been resolved, and our technical teams have confirmed that all services are now fully functional.

We would like to apologise for any inconvenience this may have caused.

Regards,
The Actionstep Team
Aug 27, 15:13 NZST
Monitoring - The issue has been identified, and we are monitoring the system as the affected server is now returning to normal performance levels.
Aug 27, 15:09 NZST
Investigating - We are writing to inform you that our team is aware of an outage affecting the Actionstep Practice Management system that began on 27/08/2026 12:50 pm AEST.

Specifically, this issue is limited to a single server affecting a portion of our customers. Errors are ranging from platform slowness to 500 errors on different parts of the system.

Our team is investigating this as the top priority and will work to restore the system to full functionality urgently.

We will communicate with you regularly regarding the progress of this work to ensure you are back online as soon as possible.

In the meantime, our support team is available by way of ticket submission to https://support.actionstep.com if you require assistance.

Regards,
Actionstep Support Team
Aug 27, 14:50 NZST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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