All Systems Operational
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Welcome to your source for real-time information about Actionstep's Practice Management infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, this is where it will be posted. Scroll down past the graphs to view scheduled maintenance and incidents.
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Operational
Canada
Operational
USA (West)
Operational
USA (East)
Operational
United Kingdom, Middle East, Africa, and Europe
Operational
New Zealand, Australia, and South Pacific
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – Australia and New Zealand – 17/18 April 2026 Apr 18, 2026 01:00-07:00 NZST
As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:
Australia:
Brisbane (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Sydney (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Melbourne (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Perth (AWST): Friday 17 April – 9:00 PM – Saturday 18 April – 3:00 AM
New Zealand:
Auckland (NZST): Saturday 18 April – 1:00 AM – 7:00 AM
During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.
SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.
We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT
Australia:
Brisbane (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Sydney (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Melbourne (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Perth (AWST): Friday 17 April – 9:00 PM – Saturday 18 April – 3:00 AM
New Zealand:
Auckland (NZST): Saturday 18 April – 1:00 AM – 7:00 AM
During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.
SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.
We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT
Scheduled Maintenance – Australia and New Zealand – 24/25 April 2026 Apr 25, 2026 01:00-07:00 NZST
As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:
Australia:
Brisbane (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Sydney (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Melbourne (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Perth (AWST): Friday 24 April – 9:00 PM – Saturday 25 April – 3:00 AM
New Zealand:
Auckland (NZST): Saturday 25 April – 1:00 AM – 7:00 AM
During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.
SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.
We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT
Australia:
Brisbane (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Sydney (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Melbourne (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Perth (AWST): Friday 24 April – 9:00 PM – Saturday 25 April – 3:00 AM
New Zealand:
Auckland (NZST): Saturday 25 April – 1:00 AM – 7:00 AM
During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.
SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.
We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT