All Systems Operational

About This Site

Welcome to your source for real-time information about Actionstep's Practice Management infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, this is where it will be posted. Scroll down past the graphs to view scheduled maintenance and incidents.

Uptime over the past 90 days. View historical uptime.
Login / Launchpad Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
USA (West) Operational
90 days ago
100.0 % uptime
Today
USA (East) Operational
90 days ago
100.0 % uptime
Today
United Kingdom, Middle East, Africa, and Europe Operational
90 days ago
100.0 % uptime
Today
New Zealand, Australia, and South Pacific Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Third-Party Service Disruption – Xero
Resolved - Xero has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally.
May 11, 12:50 NZST
Monitoring - We are aware that some users may be experiencing difficulties accessing Xero. This is due to an ongoing incident on Xero's platform, which is unrelated to Actionstep system but may affect some features.

According to Xero's status page, their team has been working through a series of incidents stemming from a third-party hardware issue with AWS that impacted their platform. A fix has been implemented and Xero has reported that the platform is now stable, however a small number of customers may still be experiencing intermittent issues navigating Xero.

What this means for you:
If you rely on Xero for accounting or financial data, you may experience delays or errors when accessing the platform. Our systems are operating normally and are not the cause of this disruption.

What we're doing:
We are monitoring Xero's status page closely and will update this notice if the situation changes.

What you can do:
- Check Xero's status page for real-time updates - https://status.xero.com/
- Contact Xero Support via Xero Central if you need direct assistance - https://central.xero.com/

We apologise for any inconvenience this may cause and appreciate your patience while Xero works to fully restore service.
May 11, 11:53 NZST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

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