All Systems Operational

About This Site

Welcome to your source for real-time information about Actionstep's Practice Management infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, this is where it will be posted. Scroll down past the graphs to view scheduled maintenance and incidents.

Uptime over the past 90 days. View historical uptime.
Login / Launchpad Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
USA (West) Operational
90 days ago
100.0 % uptime
Today
USA (East) Operational
90 days ago
100.0 % uptime
Today
United Kingdom, Middle East, Africa, and Europe Operational
90 days ago
100.0 % uptime
Today
New Zealand, Australia, and South Pacific Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – Australia and New Zealand – 10/11 April 2026 Apr 11, 2026 01:00-07:00 NZST

As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Australia:
Brisbane (AEST): Friday 10 April – 11:00 PM – Saturday 11 April – 5:00 AM
Sydney (AEST): Friday 10 April – 11:00 PM – Saturday 11 April – 5:00 AM
Melbourne (AEST): Friday 10 April – 11:00 PM – Saturday 11 April – 5:00 AM
Perth (AWST): Friday 10 April – 9:00 PM – Saturday 11 April – 3:00 AM

New Zealand:
Auckland (NZST): Saturday 11 April – 1:00 AM – 7:00 AM

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.

We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:33 NZDT

Scheduled Maintenance – Australia and New Zealand – 17/18 April 2026 Apr 18, 2026 01:00-07:00 NZST

As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Australia:
Brisbane (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Sydney (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Melbourne (AEST): Friday 17 April – 11:00 PM – Saturday 18 April – 5:00 AM
Perth (AWST): Friday 17 April – 9:00 PM – Saturday 18 April – 3:00 AM

New Zealand:
Auckland (NZST): Saturday 18 April – 1:00 AM – 7:00 AM

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.

We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT

Scheduled Maintenance – Australia and New Zealand – 24/25 April 2026 Apr 25, 2026 01:00-07:00 NZST

As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Australia:
Brisbane (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Sydney (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Melbourne (AEST): Friday 24 April – 11:00 PM – Saturday 25 April – 5:00 AM
Perth (AWST): Friday 24 April – 9:00 PM – Saturday 25 April – 3:00 AM

New Zealand:
Auckland (NZST): Saturday 25 April – 1:00 AM – 7:00 AM

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated export.

We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Posted on Mar 25, 2026 - 07:34 NZDT
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Scheduled Maintenance – US & Canada – 29 March 2026
Completed - The scheduled maintenance has been completed.
Mar 30, 19:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 15:00 NZDT
Scheduled - As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Sunday 29 March 2026

Pacific (PT): 7:00 PM – 11:00 PM
Mountain (MT): 8:00 PM – 12:00 AM
Eastern (ET): 10:00 PM – 2:00 AM (Monday 30 March)

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe.

We apologize for any disruption. If you have any questions, please contact support@actionstep.com
Mar 25, 07:28 NZDT
Mar 29, 2026
Scheduled Maintenance – US & Canada – 28 March 2026
Completed - The scheduled maintenance has been completed.
Mar 29, 19:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 15:00 NZDT
Scheduled - As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Saturday 28 March 2026

Pacific (PT): 7:00 PM – 11:00 PM
Mountain (MT): 8:00 PM – 12:00 AM
Eastern (ET): 10:00 PM – 2:00 AM (Sunday 29 March)

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly, as data for that night will not be delivered via the usual automated process.

We apologize for any disruption. If you have any questions, please contact support@actionstep.com
Mar 25, 07:10 NZDT
Mar 28, 2026
Scheduled Maintenance – Australia and New Zealand – 27/28 March 2026
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:00 NZDT
Scheduled - As part of our ongoing improvements to platform infrastructure, we have scheduled maintenance during the following window:

Australia:
Brisbane (AEST): Saturday 28 March – 12:00 AM – 4:00 AM
Sydney (AEDT): Saturday 28 March – 1:00 AM – 5:00 AM
Melbourne (AEDT): Saturday 28 March – 1:00 AM – 5:00 AM
Perth (AWST): Friday 27 March – 10:00 PM – Saturday 28 March – 2:00 AM

New Zealand:
Auckland (NZDT): Saturday 28 March – 3:00 AM – 7:00 AM

During this time, the platform may be fully inaccessible. We recommend avoiding scheduled work during this window.

SQL Export Users: Please note that the nightly SQL export will not run during this timeframe.

We apologise for any disruption. If you have any questions, please contact support@actionstep.com
Mar 25, 07:30 NZDT
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Scheduled Maintenance — 21- 22 March 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 12:31 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 11:00 NZDT
Scheduled - As part of our ongoing improvements to our platform infrastructure, we have scheduled maintenance on Saturday 21 March 2026 — 22:00 to 06:00 Sunday 22 March (GMT).

During this time, the platform may be fully inaccessible. Consequently, we recommend that you do not schedule any activity during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly and be aware that data for that night will not be delivered via the usual automated export.

We apologise for any disruption. If you have questions, please email support@actionstep.com.
Mar 18, 10:09 NZDT
Mar 21, 2026
Scheduled Maintenance — 20 - 21 March 2026
Completed - The scheduled maintenance has been completed.
Mar 21, 19:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 11:00 NZDT
Scheduled - As part of our ongoing improvements to our platform infrastructure, we have scheduled maintenance on Friday 20 March 2026 — 22:00 to 06:00 Saturday 21 March (GMT).

During this time, the platform may be fully inaccessible. Consequently, we recommend that you do not schedule any activity during this window.

SQL Export Users: Please note that the nightly SQL export (which typically runs at midnight) will not run during this timeframe. If you rely on this export, please plan accordingly and be aware that data for that night will not be delivered via the usual automated export.

We apologise for any disruption. If you have questions, please email support@actionstep.com
Mar 18, 10:06 NZDT
Mar 20, 2026

No incidents reported.

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